Due to the varying optimization software used by different brands, Whoscall may not work normally on all devices. We will later get into the customization needed for each individual brand in order to fully utilize Whoscall. Today, we will focus on Huawei Mate 9 Pro. Please take note of the following instructions and set your device accordingly.
Step 1 : Tap [ Settings ] in Home screen → Choose [ Apps & notifications ] → Tap [ Notifications management ] → [ Whoscall ]
Step 2 : Setting like below
Step 3 : Go back to [ Apps management ] → Choose [ Apps ] → Tap [ Settings ] → [Special access ] → [ Ignore battery optimization ]
Step 4 : Choose [ Whoscall ] → Make sure [ Whoscall ] is allow
Step 5 : Go back to desktop → Choose [ Phone Man ] → Tap [ Dropzone ] → Setting like below
Step 6 : Tap [ multitask ] button → Lock [ Whoscall ]
If you have any questions, queries, problems or issues with Whoscall, email us and we’ll get back to you as soon as we can. Hope you’re having a good day !